The Danish asylum system
Ukraine: FAQ & hotline
Find answers to your questions on the Special Act, asylum and integration for refugees from Ukraine. You will find questions and answers, relevant links and telephone numbers for our advisory services and hotline. If you have questions about how to help Ukrainians who are currently arriving in Denmark, you can call our Ukraine hotline. For example, you can get guidance on what rights Ukrainian citizens have in Denmark or get answers to other questions you may have about how to help in the current situation.
Ukraine hotline
Telephone: +45 3373 5151
Opening hours: Monday-Friday 9 am - 12 pm.
For questions about asylum
Telephone +45 3373 5000
Opening hours: Monday-Friday 9 am -3 pm.
On Tuesdays and Fridays between 12:30 pm -3 pm, Ukrainian interpretation is available for telephone inquiries to the asylum department.